Hybrid Learning Designer & Senior Training Developer

Growth happens through learning, connection, and shared curiosity.

I use design, technology, and emerging tools not just to solve problems, but to open pathways. Helping people see what's possible, build confidence in new ways of working, and turn ideas into action.

I build systems that help knowledge flow. Interactive guides, self-paced learning hubs, collaborative spaces that make it easier for teams to learn from each other. Every project is an opportunity to grow skills, self-awareness, and curiosity so people don't just adapt. They keep leading the change.

"I measure success not by the tools I create, but by how much more capable, confident, and connected people feel after using them."

Fit
People + Systems
Learning design, human performance, and technology woven together so teams actually change how they work.
Importance
People are the strategy
Every tool is only as powerful as the person using it. Development isn't overhead. It's how organizations win.
Timing
Change is accelerating
Teams need designers who build learning that keeps pace with transformation, not training that's outdated on launch day.
Simplicity
Confusion → Confidence
I take the thing nobody understands and make it the thing everyone can execute. Every single time.
// The Lab: Where shared curiosity becomes human capability.
$1.2M
Annual revenue recovered
34%
Claim denial reduction
800+
Employees trained, 12 facilities
7+
Production systems built
About

The Evolution

I've spent my career in environments where training wasn't a checkbox. It was the difference between people thriving or falling behind. That shaped a design philosophy: every learning experience must leave people more capable, more confident, and more connected than before. Anything less is waste.

I carried that standard into healthcare, federal compliance, financial services, and enterprise software adoption. I built interactive guides, simulation-based training, and collaborative learning hubs that helped teams navigate real change. Along the way, I started weaving in design, technology, and AI as accelerators for the deeply human work of helping people grow.

Today I approach every project the same way: map the confusion, build the pathway, and get out of the way so people can lead. Whether it's a self-paced learning hubLearning HubA centralized digital environment where teams access guides, simulations, job aids, and peer knowledge. Designed for on-demand learning that meets people where they are., a branching simulationBranching SimulationAn interactive scenario where learners make decisions at key points and experience realistic consequences. It builds judgment, not just knowledge., or a knowledge system powered by emerging tools. The goal is always the same: people who can not only adapt, but keep leading the change.

Selected Work

Professional and Project Works

Learning ArchitectureInteractive System
Learning Architecture Lab

A comprehensive interactive architecture map that visualizes the full learning ecosystem, connecting strategy, design methodology, technology stack, and delivery channels into a navigable knowledge system. Built as a self-contained HTML5 reference tool.

Launch Application
SimulationHealthcare
CORE Notifications: Fundamentals

High-fidelity Storyline 360Articulate Storyline 360Industry-standard e-learning authoring tool for building interactive, SCORM-compliant simulations with branching logic, custom variables, and triggered animations. simulation teaching the CORE contract management notification system. Interactive walkthrough with knowledge checks for healthcare staff.

Launch Simulation
SimulationHealthcare
ESRD Coordination Check

Interactive training for ESRDEnd-Stage Renal DiseaseA CMS-defined condition requiring complex Medicare/Medicaid eligibility rules, coordination of benefits, and payer sequencing that registration staff must navigate accurately. coordination workflows. Covers eligibility verification, payer sequencing, and compliance documentation for revenue cycle operations.

Launch Simulation
SimulationLegal / Compliance
Notice of Claim: NOC Replies, Negotiations & Settlement

Scenario-based branching simulationBranching SimulationAn interactive scenario where learners make decisions at key points and experience realistic consequences. Builds judgment through practice. covering the full NOC lifecycle. From initial reply through negotiation strategy to settlement documentation. For legal and claims staff.

Launch Simulation
Architecture BlueprintProduct Design
VERITAS: Product & Learning Design Workbook

Single-file architectural blueprint for mapping solution ecosystems, multi-phase technology rollouts, and enterprise AI-readiness specifications. Bridges product strategy and learning system architecture.

View Workbook
Forensic IntelligenceMulti-Agent AI
JurisLogic: Multi-Agent Legal Reasoning Platform

Production multi-agent legal AI system with 11+ specialized agents. Double-Gate hearsay analysis, Daubert admissibility engine, Bayesian evidential reasoning, and multi-pass hallucination verification.

View Agent Interface
Agentic AILeadership Dev
Innovation Forge: Agentic AI Leadership Coach

An agentic AI leadership coaching framework built within Microsoft Copilot. Cultivates critical judgment and escalation readiness across senior leadership tiers.

View on AWS
Revenue Product
Zero-Leakage Operations: Field Operations Audit

$199 consultant-grade diagnostic for owner-operated field service businesses. 20 research-backed questions, 4 scored dimensions, 7-page PDF report with KPI benchmarks, leakage estimates, and 30/60/90-day action plan.

View Landing Page
Experience

Career Timeline

20gigawatt Systems
Founder, AI Systems Architect & Learning Architect
2024 – Present
Multi-agent AI architecture, forensic intelligence platforms (JurisLogic), enterprise revenue products (Zero-Leakage Operations), and spec-driven engineering pipelines.
Prisma Health
Senior Instructional Designer
Aug 2025 – Jan 2026
Architected Revenue Cycle Patient Access curriculum for 500+ workforce. Drove $1.2M annual revenue recovery and 34% claim denial reduction. Built 8 CORE system simulations. Led 7 trainers across 12 facilities.
Longevity Consulting, FMCSAFMCSAFederal Motor Carrier Safety Administration. U.S. DOT agency regulating commercial motor vehicles and operators.
Senior Instructional Designer / Consultant
Apr 2022 – Aug 2025
Regulatory training for 300 Federal Safety Investigators. Converted legacy 4-week ILT to scalable hybrid framework. FLETA accreditation compliance.
Peraton Technology
Organizational System Designer / Software Technical Writer III
Aug 2022 – Aug 2023
Blended learning for San Diego Dept. of Revenue property tax system rollout. Microlearning series, Storyline simulations, VILT delivery.
Capital One
Senior Learning Experience Designer
Jan 2022 – Jul 2022
Modernized 30 compliance courses. Refreshed 50 ILT/VILT/eLearning assets. Cornerstone LMS administration.
Additional Enterprise Experience
Spectrum, WTI Solutions, American Airlines, Southwest Airlines
Prior roles
LMS administration, Power BI reporting, scenario-based courseware, FAA-aligned documentation, simulation-based learning for 35,000-person system transition.
United States Navy
Senior Training Chief / Special Operations Task Unit Chief
Nov 1990 – Sep 2013
23 years of active duty service in senior training and operational leadership roles. Directed qualification standards, maintained complex training records, and led instructional restructuring initiatives to maximize personnel readiness in high-stakes, zero-fail operational environments. DoD Master Training Specialist certification. This foundation in disciplined systems thinking, accountability, and performance under pressure shaped every aspect of my approach to learning design and organizational development.
Capabilities

Technology Stack

Microsoft 365 (Teams, SharePoint, Power BI)Microsoft CopilotAzure AI FoundryOpenAI / ChatGPT EnterpriseClaude / Anthropic APIArticulate Storyline 360Rise 360Adobe Creative CloudCamtasia / SnagitHTML5 / CSS3 / JavaScriptReact + TailwindPythonSCORM / xAPICornerstone LMSServiceNowMulti-Agent OrchestrationMCP ServersAWS Lambda / DynamoDB / S3ElevenLabs TTSGit / GitHubADDIE / SAM / UDLBloom's / Gagné / KirkpatrickCognitive Load TheoryForensic LinguisticsBayesian Reasoning
Education

Credentials

Master's Certification
Learning & Design Technology
San Diego State University
B.S. Web Design & Interactive Media
California Institute of the Arts
DoD Master Training Specialist
Department of Defense Certification
Contact

Let's build something.

Available for consulting, learning architecture, enterprise training design, and production system builds. Fill out the form or reach out directly.

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